How It Works
OpenKey is using the existing bluetooth chip in your phone to simply turn it into a key. Utilizing the Bluetooth low energy setting in the existing chip, your phone can now replace the key card as primary entry into all hotel attractions and your hotel room. With the device not running on normal bluetooth, this has a very limited range and will not drain your battery.
- What if a guest wants to have both Mobile Key and the traditional key card for their stay?
- How to update/cancel your ETA?
- How to send an ETA?
- Email notifications related to the property
- Email notifications for Guests
- Email notifications
- How to re-scan/update your id?
- Updating your e-mail address?
- Manage your password
- Edit your profile
- What to do if you are unable to get the keys?
- How to add a new receptionist?
- What to do if you forget the pin or the pin expires?