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The term “ETA” means the estimated time of arrival. This is a feature available to all OpenKey Registered Users whereby they have the ability to inform a hotel property about their estimated time of arrival (ETA) at the property. This feature also allows the receptionist to complete the check-in process once they receive an incoming ETA request from a guest and the guests also can retrieve their room key before even actually arriving at the property. Once arrived at the property, a guest can skip the hassle at the front desk and directly go to their assigned room and use their mobile key to open the room door.

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