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My verification code is expired or I cannot find it. What should I do?

 

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If you've received this error, your verification code is either expired or incorrect.  Verification codes are only valid for a few minutes.  

Rest assured!  You can request a new code via the app by following these instructions:

1.  From the screen where you enter your verification code, press the Back arrow. 

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2. Re-enter your phone number and select REQUEST VERIFICATION CODE once more. You will get a new verification code texted to you immediately. 

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3. Enter the new verification code in the field provided and click GET MY KEY.Image_from_iOS__4_.png

You will then be able to download your key!

 

If you have any additional issues, please call our Support Department at 877-800-2008.

Have more questions? Submit a request

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