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Email notifications

OpenKey sends notification emails to the hotel email address on file in HOTEL INFORMATION.  Screen_Shot_2019-04-18_at_3.56.34_PM.png

You can set email notifications to send for the following updates:

  • A guest has submitted a pre-arrival check-in confirmation
  • A guest has opted to express check-out through the app
  • A guest has shared their key

To edit which of these send notifications, follow these steps:

  1. Log into OpenKey HOST (
  2. Click HOTEL on the left side.
  3. Scroll down until you can click NOTIFICATIONS.
  4. Check and uncheck which notifications you would like to receive. 


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