Do I have to be connected to WiFi / have a cell signal to use mobile key?

Internet or cell signal is only required when downloading the app or the mobile key.  Once the mobile key is downloaded onto a device, it is cached/saved on the device for the length of the reservation and no signal is needed. 

If you need to download the app or your mobile key and do not have WiFi or Cell signal, please ask the front desk for a plastic key until a time where you can connect to internet or go to a location with a better cell signal.